A handbook for digital response
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Core
- Tips for organizations for onboarding
- Tips for volunteers for onboarding
Needs
- Get involved
- Step ladder
- Roles and responsibility
Self-care
- Talking points on ‘what’ and ‘why’ the actions/tasks matter (audience- for your friends and family to understand)
- Teach wider network on what you are working on/explain the issue/task in clear terms
- Ownership
- Health
- Trust
- Family
- Tone
- Burnout, martyrs, saints, saviours
- Create and print self-care tips/ guides
Guidelines
- Privacy
- Security
- Confidentiality
- Risk
Volunteering
- communications/contact methods
- How to
- Self-care, risks and awareness (before you join)
- Healthy networks
- How to digital /remote
- Structures
- How to be self-directed
- How to mentor, seek it
Discovery
- Needs
- How we ask questions
- Embed and co-create
- Basic onboarding guide
- Learning journey, Type and skill
- Be visual
- Translation
Organization “dating” profile
- Culture, questions to ask
- Community agreements
- How the money flows
- How are decisions made
- Size of organization
- How are donations managed
- Cultural norms
- principles/values
- Organization structure/style
- Tools and tech setup
- Schedules and collaboration styles
Formats
- Text
- Visual
- Video
Offerings
Audience
- New
- Tech literacy
- General public?
- Responders?
To do - Desktop Research
- What exists already
- 350.org
- Ushahidi
- Crisis camp
- UNV
- UNOCHA Humanitarian Data Scientists
Taxonomy
- Common guidelines
- Templates
- Checklists
- Brand guide
- Tone
- Documentation
Marketplace
Directories
New things?
- Wiki
- Blog
- Portal
- Feeds
- website/mobile