A handbook for digital response

From Digital Response
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Core

  • Tips for organizations for onboarding
  • Tips for volunteers for onboarding

Needs

  • Get involved
  • Step ladder
  • Roles and responsibility

Self-care

  • Talking points on ‘what’ and ‘why’ the actions/tasks matter (audience- for your friends and family to understand)
    • Teach wider network on what you are working on/explain the issue/task in clear terms
  • Ownership
  • Health
  • Trust
  • Family
  • Tone
  • Burnout, martyrs, saints, saviours
  • Create and print self-care tips/ guides

Guidelines

  • Privacy
  • Security
  • Confidentiality
  • Risk

Volunteering

  • communications/contact methods
  • How to
  • Self-care, risks and awareness (before you join)
  • Healthy networks
  • How to digital /remote
  • Structures
  • How to be self-directed
  • How to mentor, seek it

Discovery

  • Needs
  • How we ask questions
  • Embed and co-create
  • Basic onboarding guide
  • Learning journey, Type and skill
  • Be visual
  • Translation

Organization “dating” profile

  • Culture, questions to ask
  • Community agreements
  • How the money flows
  • How are decisions made
  • Size of organization
  • How are donations managed
  • Cultural norms
  • principles/values
  • Organization structure/style
  • Tools and tech setup
  • Schedules and collaboration styles

Formats

  • Text
  • Visual
  • Video

Offerings

Audience

  • New
  • Tech literacy
  • General public?
  • Responders?

To do - Desktop Research

  • What exists already
  • 350.org
  • Ushahidi
  • Crisis camp
  • UNV
  • UNOCHA Humanitarian Data Scientists

Taxonomy

  • Common guidelines
  • Templates
  • Checklists
  • Brand guide
  • Tone
  • Documentation

Marketplace

Directories

New things?

  • Wiki
  • Blog
  • Portal
  • Feeds
  • website/mobile